Tijl Vanpraet
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Apparently Smappee hasn't considered the possibility that a home that has one of their chargers may change owners. The app is completely unusable for me as "this serial number is already in use" and their support pages offer no guidance whatsoever.
1 person found this review helpful
Hello, let's help you with that! Please reach out to our support team at support@smappee.com for further assistance.
Kris Cremers
Dashboard works again on Pixel 8. However, I noticed that smart grid enabled appliances no longer get started. Is it possible that a recent change broke this functionality? I can start the appliances through their respective apps, but that requires manual intervention, plus I'd have to check the energy prices myself every time.
Hello Kris, thanks for reporting this issue with smart grid appliances on Pixel 8. We'll update you as soon as we have a fix. Appreciate your patience!
Fabio Pergola
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Hi, I have the gas/water monitor, when you want to configure the optical sensors, the last step where you need to test the pulses with red line, at that point, the app crashes after a few sec on that screen, tested with OnePlus and Pixel device, both same issue... Ticket 81390 voor screenshots
1 person found this review helpful
Hello Fabio, thank you for reporting this issue. Our developers are investigating into it. The support team will keep you posted on your ticket.